Responsible Gambling
Gambling should stay a form of entertainment. Here is how to keep it that way and where to get help.
1. Our position
Breakwater Guide does not offer, promote or link to gambling services. We describe the gaming floor at The Ville Resort-Casino only as part of a factual guide to the resort.
2. Age limit
In Queensland, you must be 18 or older to enter a casino or gamble. Venues check identification.
3. Gambling is entertainment
Treat any money you spend on gambling as the cost of entertainment. It is not a way to make money or solve financial problems.
4. Set limits before you start
Decide how much money and time you will spend before you arrive. Leave bank cards at home or in your room.
5. Never chase losses
Trying to win back money you have lost usually leads to bigger losses. Stop when you reach your limit.
6. Take breaks
Step away regularly, eat, drink water and check the time. Gaming floors have no windows or clocks to remind you.
7. Avoid alcohol while gambling
Alcohol affects judgement and makes it harder to stick to limits.
8. Warning signs
Spending more than you can afford, borrowing to gamble, lying about gambling, feeling anxious or irritable when not gambling, or neglecting work and family are signs that gambling may be causing harm.
9. Self-exclusion
Queensland casinos offer self-exclusion programmes that let you ban yourself from gaming areas. Ask the venue's responsible gambling contact officer or a gambling help service.
10. Free help, 24/7
Gambling Help Online: 1800 858 858 or gamblinghelponline.org.au. Free, confidential counselling by phone, chat and email.
11. Help for family and friends
If someone close to you is gambling too much, gambling help services also support family members and friends.
12. Crisis support
If you are in distress, call Lifeline on 13 11 14. In an emergency, call 000.
13. Protecting minors
Keep children away from gaming areas and use parental controls on devices to block gambling content.
14. Queensland information
The Queensland Government publishes information about gambling harm and support services on its website, qld.gov.au.
15. Contact
Breakwater Guide Media Ltd, Level 2, 143 Walker Street, Townsville City QLD 4810, Australia. Email: [email protected].